Restaurant Manager at InterContinental Fujairah Resort

As the world’s largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world.

The InterContinental Fujairah Resort is situated on the shoreline of the exquisite Al Aqah Beach, beneath the spectacular backdrop of the Hajjar Mountains. An exceptional destination where Arabian hospitality meets luxury. With 190 rooms, indoor & outdoor event space, restaurants & bar. With over 30 languages and countries represented by the staff, the hotel weaves together an international five-star resort presence.

What's your passion? Whether you're into knitting, kite flying or karaoke, at IHG we're interested in YOU! We love people who apply the same amount of care and passion to their jobs as they do their hobbies - people who help us create great brands guests love. And we're looking for more people like this to join our dynamic & committed team at the InterContinental Fujairah Resort.

Your Day to Day:

As a Restaurant Manager, you will manage the All Day Dining restaurant operations to ensure quality service and standards while delivering a guest experience that is unique. Ensure compliance with all local regulations concerning health, safety, or other requirements. At InterContinental Hotels & Resorts, we look for people who are charming, confident, and internationally minded; people who know what it takes to exceed guest expectations.

In the absence of the Assistant Director of F&B, to serve as a capable stand in, ensuring the smooth operations of the overall F&B operation and fostering effective communication.

 Some of your main role responsibilities are:

• Participate in the preparation of the annual outlet operating budget and financial plans. Monitor budget and control expenses with a focus on food, beverage, and labour costs.
• In partnership with the F&B office, identify additional sales opportunities to enhance revenue. Drive promotions that deliver great dining experiences for guests at a good value.
• Ensure all credit and financial transactions are handled in a secure manner.
• Manage day-to-day staffing requirements, plan and assign work, and establish performance and development goals for team members. Provide mentoring, coaching and regular feedback to help manage conflict and improve team member performance. 
• Educate and train all team members in compliance with local laws and safety regulations. Ensure staff is properly trained on quality and service standards, has the necessary tools and equipment, and is empowered to carry out job duties.
• Ensures that all of the team are confident and familiar with all information regarding the Outlet, menu, Hotel and facilities.
• Responsible for conducting effective departmental meetings on a regular basis and communicates information of importance to the team. 
• Attends regular Food and Beverage meetings to obtain and share information.
• Ensure all food and beverage equipment are in proper operational condition and are cleaned on a regular basis. 
• Ensure that the assigned restaurant is cleaned, vacuumed, and properly stocked according to anticipated business volume. Notify engineering immediately of any maintenance and repair needs.
• Establish and achieve quality and guest satisfaction goals. Respond in a courteous and prompt manner to all guest questions, complaints and/or requests to ensure a high level of guest satisfaction.
• Interacts with Kitchen and Stewarding departments to ensure that the operation runs smoothly. 
• Oversees the SOP manual for the Outlet. 
• Communicates with the Executive Chef on a daily basis regarding menus and special requests for guests
• Has a thorough knowledge of all Hotel facilities and is able to answer guest questions in a quick, polite and helpful manner.
• Has a thorough knowledge of all Hotel facilities and is able to answer guest questions in a quick, polite and helpful manner.
• Manage the restaurant marketing program for the hotel; maintain system-wide food and beverage marketing programmes and promotions. Monitor local competitors 
• Conduct proper food and beverage inventory procedures. Determine minimum and maximum stocks for all food, beverage, material, and equipment.
• Ensure the security and proper storage of food and beverage products, inventory and equipment, and replenish supplies in a timely and efficient manner while minimising waste. 
• Perform other duties as assigned.

Ideally, you'll have some or all of the following competencies and experience we're looking for: 

• Preferably qualification in Hospitality Management. 
• 2-3 years’ experience a similar position or a related field with a proven record of accomplishment of success.
• Experience in a 5 star luxury hotel company is essential.
• Experienced currently a Restaurant Manager to apply.
• Excellent written and spoken communication skills in English, particularly to deal effectively with people from diverse backgrounds. Second language skills desired 
• Ability to work as part of a diverse team with colleagues from different cultures and countries.
• Ability to maintain high confidentiality in regards to guest privacy and any related hotel matters.
• Ready to be developed to Assistant F&B Manager in a year.

In return, we offer competitive pay and benefits, and a chance to work with a great team of talented people. Most importantly, we'll give you the Room to Belong.

So what's your passion? Please get in touch if this position matches your skills and interests and tell us how you could bring your individual competencies by clicking "Apply Online".

We are an equal opportunity employer.