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Read about careers in Reservations – the team that helps guests take the first step into our extraordinary world.
Join “how can I help?” with “no problem at all.”
We want booking a room with IHG to be a breeze. Our Reservations team make sure that’s the case with their world-class customer service. They take customers through the booking process so it’s straightforward and easy to understand, bringing their own unique personalities to every interaction.
It means customers get a warm and personal experience on each and every call. Join us and you’ll be free to let your natural qualities shine through too. You’ll also get the chance to learn, progress and build a future here, moving up into team leader or managerial roles.
Reservation Agent (Swim & Lunch)
Crowne Plaza Hotels & Resorts
About Us: Welcome to Crowne Plaza Jordan Dead Sea Resort & Spa, the five star beachfront escape that has been carefully imagined and thought out so you can celebrate your stay. We’re global up-scale hotels dedicated to ensuring that you and every guest has a successful stay – where you can be en...
Specialist Reservations Sales
Role Purpose An expert in providing travel advice and solutions. A critical customer touch point for delivering on our IHG brand experience. Be a brand champion, taking pride in using every customer interaction to educate guests about our brands and products. Empowered to make creative decisions usi...
Celebrating Difference – Jens Explores IHG’s Unique Company Culture
Across 100 countries, IHG provides true hospitality to all our guests.
IHG Celebrate Service Week: A roundup of our favourite stories
Celebrate Service Week was created to say a great big ‘thank you’ to all our IHG colleagues who go above and beyond to deliver True Hospitality for everyone and for providing great service day in and day out.
Building a Pathway to Success
Progression and development at IHG is an integral part of your career.