Night Auditor - Crowne Plaza Madinah

About Us

At Crowne Plaza^®, we want our guests to feel able to do their best, achieve their goals and be recognized for their success. We’re Making Business Travel Work by Bringing Humanity to Business Travel. We challenge the old world of business that’s overly formal, rigid and where guests feel like a room number not a person. We embrace the new world of business with caring and flexibility – through hotel colleagues who Dare to Connect! 

Dare to Connect is how we describe the Service Style at Crowne Plaza hotels. It shows we’re thinking and acting differently. We’re connecting with guests – and each other – in a more personal way. We’re showing our personalities (and sharing a little of ourselves) and learning more about the other person… as a person, not as a room number or a co-worker. When we Dare to Connect, it means we: 

Dare to Make the First Move… we are proactive and positive… we are the first to greet and say hello, and the first to take action and help our guests. 

Adapt to the Moment… we might not be mind readers, but we can read our guest’s moods and needs and then change our pace, tone and take action so we can help a guest when they need it. 

Relate to Business Needs… we know that Modern Business Travelers need to be productive, so we make sure we prioritize the right things that help our guests do what’s important. 

Enable Quality Downtime… we know our guests want more from their trip than just business, so we make an effort to get to know them and give them recommendations that help them make the most out of their free time. 

Duties and responsibilities:

• Posts all daily room charges to the guest ledger as well as all other charges for the day not previously posted by the front office cashiers.
• Audits guest ledger charges from all departments and balances on control sheets, verifies that guest ledger balances upon closing the day from control figures and ascertains that the total of all guest ledger folios are in agreement.
• Handles all front office cashier transactions during the night shift (normally 11:00 P.M to 7:30 A.M).
• Takes the final reading for the day on all food and beverage cash registers, audits food and beverage charges and prepares a Daily F&B revenue Report
• Checks the cashier’s daily report from accompanying cash checks.
• Tests checks’ prices, additions, and distribution (on the cashier’s daily report) of guest checks.
• Verifies with Front Office night shift that the restaurant guest ledger clearance account balances.
• Distributes checks and reports produced by the PMS night audits to the relevant people
• Performs all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve overall objectives of this position.
• To understand and strictly adhere to the Rules & Regulations established in the Employees Handbook and the Hotel’s policy on Fire, Hygiene, Health & Safety.
• To ensure that all potential and real hazards are reported and rectified immediately.
• To understand and strictly adhere to the Hotel’s Employee rules & regulations.
• To report for duty punctually wearing the correct uniform and name tag at all times.
• Performs any other duties as assigned to him/her by management.
• Knowledge of cashier operations
• Knowledge of accounting procedures
• Organizational skills
• Results Oriented
• Cross Cultural Sensitivity
• Customer Service Oriented
• Written and oral communication skills
• Listening
• Ability to work the night shift
• Accuracy
• Analytical thinking

What we offer

In return for your hard work, you can look forward to a highly competitive salary and benefits package. What’s more, because your career will be as unique as you are, we’ll give you all the tailored support you need to make a great start, be involved and grow. And because the IHG® brand belongs to the IHG® family of brands, you’ll also benefit from all of the opportunities that come from being part of a successful, global hospitality company with over 6000 hotels in over 100 countries around the world. So, whoever you are, whatever you love doing, bring your passion to IHG® and at IHG we’ll make sure you’ll have room to be yourself. Find out more about joining us today by going to careers.ihg.com