NOKA Roast&Grill Assistant Manager
Hotel Brand: InterContinental
Location: Japan
Hotel: Osaka (OSAHA), 3-60, Ofuka-cho, Kita-ku
Job number: 106341
【Task】
- At least 2 years of experience in hotel restaurant or equivalent.
- Experience in management.
- Preference will be given to those who have worked in a luxury hotel before.
【Experience】
- Perform day-to-day administrative tasks related to staff, assigning work responsibilities, managing and administering performance and development.
- Responds immediately to requests from staff and guests in order to deliver the best possible service.
- Responsible for effective service recovery for guest complaints and requests to ensure customer satisfaction.
- Manage staff shifts and requests for time off, etc., as appropriate.
【Ideal candidate】
- Able to communicate clearly and openly with others based on trust.
- A positive and aggressive attitude, never giving up, no matter what the situation.
- Able to work flexibly with multinational staff and customers, while respecting differences.
- Able to work in a team environment with a high level of cooperation and collaboration.
At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?
As the world’s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental®️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.