Housekeeping Porter - Six Senses Crans Montana

As Housekeeping Porter, I will fully comprehend the vision of Six Senses to help people reconnect with themselves, others and the world around them and our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pioneering wellness.  

Sustainability, Wellness and Out of the Ordinary experiences are at the core of everything we do at Six Senses. I will safeguard these pillars and ensure full knowledge and active participation of all our brand initiatives.

Duties and Responsibilities  

As Housekeeping Porter, I will assume full responsibility for the efficient operation in the following:  

• Responsible for collecting the guest's luggage and other belongings and bring them down to the Cave upon check out
• Responsible for collecting soiled linen and replacing areas with processed linen.
• Assist guests with special needs and requirements.  
• Stock supply wheel trolley with required room supplies for shift.  
• Replace supplies in the rooms such as stationary folder, guest supplies, compendium, hotel brochures and information regarding hotel services and facilities. 
• Remove furniture, curtains and other fixtures, which require repair, replacement, spotting, waxing or cleaning.   
• Ensure par level of linen is monitored daily.
• Collect required stock supplies for shift.
• Support Room Attendant if needed
• Ensure all supplies and cleaning equipment are in good working condition and stored in proper locations.
• Ensure that guest requests for additional linen are delivered promptly.
• Return any lost and found items to the Laundry Supervisor and complete required forms.
• Report equipment failure, damage to furnishings or missing items to Supervisor.
• Care for all details, the style and the overall appearance of all areas.  
• Apply, use and maintain equipment with very best care and is responsible for it.  
• Provide turn down service according to service standard, including re stock of minibar.  
• Upkeep Six Senses guidelines and standards of service and operation. My performance benchmarks are maintained and exceeded.  
• Strictly adhere to LQA standards and guest comments.

Qualifications

To execute the position of Housekeeping Porter, I must have the required qualifications, technical skills and experience in a similar role in luxury hotels with proven results and includes the following:

• High school diploma or equivalent and at least 2 years’ experience in a similar hotel operational setting. Hospitality diploma/degree from a recognized hospitality school is preferred.
• Technical skills include MS Office – Word, Excel, PowerPoint and Outlook. I am also familiar with various hotel systems including POS, PMS and CRM platforms. I have good understanding of scheduling work, and knowledge of cleaning procedures, chemicals and surfaces.  
• Fluent in English
• EU passport or valid Swiss work authorization required

The above is intended to provide an overview of the role and responsibilities for a Housekeeping Porter at Six Senses Crans Montana. It is not and does not infer that the above is an inclusive and/or exhaustive list of the duties and responsibilities inherent to the position.

Six Senses Crans Montana is an equal opportunity employer. This policy applies to all terms and conditions of employment.