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Guest Services Associate

2482x804-hoteloperations
2482x804-hoteloperations
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crowne-plaza-endorsed-logo-plum-rgb-horz-en-eps

Hotel Brand: Crowne Plaza Hotels & Resorts
Location: Philippines, Quezon City
Philippines, Pasig City

Hotel: Manila Galleria (MNLCP), Ortigas Ave, Corner Asian Development Bank Ave, 1100

Job number: 125053

  • Welcoming guests as they arrive and checking them into their rooms
  • Answering phone calls and responding to guest inquiries
  • Handling guest complaints and resolving issues in a timely and professional manner
  • Processing payments and maintaining accurate guest records
  • Assisting guests with luggage and other requests
  • Coordinating with housekeeping and maintenance staff to ensure guest rooms are clean and functioning properly
  • Maintaining a clean and organized front desk area
  • Providing information about hotel amenities, local attractions, and restaurants
  • Upselling hotel services and amenities to guests
  • Ensuring guest satisfaction throughout their stay

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

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