Franchise Hotel - 礼宾主管
Hotel Brand: VOCO Hotels
Location: Mainland China, Shanghai
Hotel: Shanghai Hongqiao Hub - (SHAJJ)
Job number: FRSHAJJ3740
This job posting is for a position at a Hotel owned and operated by an independent franchisee, not by IHG or its affiliates. IHG has no involvement in the hiring or day-to-day employment policies or practices of franchisees.
By clicking the apply button, you will be applying for a position with an independently owned and operated franchise hotel, not with IHG or its affiliates, and IHG will not be your employer.
About Us
蓄势待发
妙趣登场
COME ON IN
WE'RE RECRUITING
地点 LOCATION：上海市嘉定区江桥镇金沙江西路958弄1号
交通 TRAFFIC：地铁 13 号线「金沙江西路站 」
上海虹桥金沙voco酒店，为您开启妙趣之旅。voco作为洲际酒店集团旗下全新轻奢品牌，是与众不同，妙趣横生，值得信赖的酒店。我们专注细节，为您打造贴心可靠的住享体验，并保留每一家酒店妙趣迷人的个性化特色，带来一个高端而又灵活惬意的曼妙空间。
Welcome to voco Shanghai Hongqiao Jingsha. voco is a new IHG hotel brand that brings a ‘reliably different’ experience to your stay. Hotels to count on that are different enough to be fun. Our new family of hotels are connected by their individual characters, that make dependable travel memorable.
酒店坐落在上海北虹桥嘉定与普陀交界唯一全服务豪华型酒店。
The Hotel is the only full-service luxury hotel located at the junction of Jiading and Putuo in North Hongqiao, Shanghai.
酒店靠近上海虹桥交通枢纽，联通临空经济园区，连接地铁13号线及西郊慧创园区，得天独厚的地理优势使其成为商旅出行的不二之选。
The hotel is located near the Shanghai Hongqiao transportation hub, connected to the Airport Economic Park, and linked to Metro Line 13 and the Western Suburban Huichuang Park. Its unique geographical advantage makes it the best choice for business travel.
酒店拥有228间豪华舒适的客房与套房，客房内精致的家具充分体现出本地的设计风格和时代特色。酒店拥有550平米的多功能大宴会厅以及各种中小型会议室5个，可满足不同规模的活动需求。
The hotel has 228 luxurious and comfortable guest rooms and suites, with exquisite furniture that fully reflects the local design style and era characteristics. The hotel has a 550 square meter multifunctional banquet hall and 5 small and medium-sized meeting rooms that can meet the needs of events of different scales
Your day to day
【岗位职责】
1、直接负责礼宾部的工作。
2、对酒店的宾客提供礼貌专业的服务；协助重要宾客的入住和离店。
3、管理行李房，确保所有的行李有行李标签并且安全存放在合适的位置。
4、负责所有的特殊事情和酒店服务的有关信息的公告。
5、确保工作区域内的所有设备处于良好工作状态。
6、参与员工的培训工作。负责员工的日常培训，制定培训计划。
7、宾客有要求时，为预计离店的宾客安排出租车、机场班车的服务。
What we need from you
【岗位要求】
1、高中以上学历，有同岗位工作经验一年以上
2、身体健康，品貌端正，形象气质佳。
3、优秀的组织管理能力。
4、优秀的交际能和沟通技巧。
5、善于同宾客交往、沟通，处理周到、果断，能独立处理各种投诉。
What we offer
我们为员工提供成功所需的一切。包括与工作量相匹配的有竞争力的薪水，实现最佳工作绩效的各项福利。
我们欢迎拥有不同背景的人加入我们的团队，并把建立一支包容性团队作为追求，我们认同人与人之间的独特性，鼓励同事全身心投入工作。我们是提倡机会平等的企业，会为申请人和员工提供相同的机会，无关乎种族、肤色、宗教、性别、性取向、性别认同、国籍、受保护的退伍军人身份或残疾。我们提倡彼此信任、支持和认可的文化，无论您是来自何种背景，拥有哪些经历，我们都能认可您的观点。
加入我们，成为酒店行业大家族中的一员。
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
