Engineering Technician – Multi-Skilled

About Us

A little curiosity fuels our soul for adventure and experiences. So, at Hotel Indigo ®, we do more than satisfy our guest’s curiosity, we inspire them. Our passionate colleagues help create memorable and unique experiences for our guests; in a place truly connected to the local neighbourhood, infused with intriguing design and local flavours. Every day brings new discoveries, fresh ideas, and unexpected journeys.

So, just like our hotels, no two colleagues are the same. So, we’re curious about you. How will you inspire the eclectic rhythm in our hotels? How will you bring the local neighbourhood story to life? At Hotel Indigo® hotels, we’re excited to meet spirited characters who can delight the most curious guests. 

Situated at 2,000m above sea level on the edge of the canyon in Jabal Akhdar, you will find a lifestyle property with 172 keys including penthouse suites and cliff side pool villas, the best spa in Oman spread over 2,200sq, plus great food and beverage concepts. We are a destination.

Are you ready to join our pre-opening team to lay the foundations for us to disrupt and build a culture that changes the stay experience complimented by views that will leave everyone in awe! 

Your Day to Day: 

Swimming Pool Maintenance

• Regularly test and maintain proper chemical levels in the swimming pool, including chlorine, pH, alkalinity, and other necessary water parameters.
• Monitor and maintain the cleanliness and clarity of the pool water by vacuuming, skimming, and backwashing filtration systems as needed. 
• Conduct regular inspections of the pool area, including decks, furniture, and equipment, ensuring their cleanliness, functionality, and safety. 
• Troubleshoot and repair pool equipment, including pumps, filters, heaters, and controllers, or coordinate with external contractors for specialized repairs. 
• Ensure compliance with health and safety regulations related to pool operations, including signage, lifeguard certifications, and emergency equipment.

Financial 

• Assist in developing and managing maintenance budgets specific to the swimming pool area, ensuring cost-effective practices and alignment with financial goals. 
• Identify opportunities to optimize pool maintenance processes, reduce operational costs, and improve efficiencies without compromising quality or safety. 
• Collaborate with engineering management to prioritize swimming pool maintenance tasks based on criticality and budget constraints. 
• Coordinate with external contractors for periodic inspections, repairs, or services, ensuring competitive pricing and quality workmanship.

Guest Experience

• Provide a safe, clean, and inviting environment for guests using the swimming pool area. - Respond promptly and courteously to guest inquiries or concerns related to pool operations, ensuring their satisfaction and safety.
• Regularly inspect and maintain pool furniture, umbrellas, and related amenities, ensuring their cleanliness and proper functionality. 
• Monitor and enforce pool rules and safety guidelines to maintain a peaceful and enjoyable experience for all guests. 
• Collaborate with other hotel departments to address guest concerns and provide a seamless guest experience.

Responsible Business 

• Adhere to all applicable environmental, health, and safety regulations to ensure compliance within the swimming pool area.
• Promote environmentally friendly practices in pool operations, such as minimizing water waste and utilizing energy-efficient equipment. 
• Stay informed about industry best practices, emerging technologies, and responsible pool maintenance techniques to drive continuous improvement.

What we need from you: 

• High school diploma or equivalent qualification; certifications in pool operations, water treatment, or related fields preferred. 
• Proven experience in swimming pool maintenance, preferably in a hospitality or similar setting. 
• Strong knowledge of pool chemistry, water treatment, filtration systems, and pool equipment maintenance. 
• Familiarity with health and safety regulations related to swimming pool operations. 
• Ability to troubleshoot and repair pool equipment and coordinate with external contractors for specialized repairs or services. 
• Strong interpersonal and communication skills, with the ability to efficiently interact with guests, colleagues, and external stakeholders. 
• Detail-oriented, organized, and able to work independently or in a team environment. 
• Understanding of financial principles and budget management.

How do I deliver this?

We genuinely care about people, and we show this through living out our promise of True Hospitality each and every day. It’s what connects every colleague in all IHG^® hotels.

Each IHG® hotel brand delivers True Hospitality in its way, and at the heart of it all are specific, core service skills.

• True Attitude: being caring, wanting to make a positive difference, and building genuine connections with guests. 
• True Confidence: having the knowledge and skills to perform your role, and giving guests the confidence that they can trust you, to help and support them during their stay.
• True Listening: focusing on what your guest is saying, picking up on body language that is often overlooked, and understanding what the guest wants and needs.
• True Responsiveness: is about providing guests with what they need and doing so in a timely and caring manner.

There’s so much more to the job than we can capture here. It’s simply about creating great experiences, doing the right thing, and understanding people.