Director of Meeting & Event 会务统筹总监
Hotel Brand: InterContinental
Location: China, Beijing, Changchun
Hotel: Changchun High Tech Zone (CGQTZ), High-tech development zone, 100000
Job number: 136162
· Handlessite inspections (within and for outside catering) with potential clients whenrequired.
· 处理在需要的时候与潜在客户的酒店视察(宴会内外)。
· Ensurea sales attitude prevails at all times within the team supervise and organizetraining of the team on how to maximize revenue.
· 确保在任何时候销售员工都具备专业态度,为员工组织关于最大限度地提高收益的培训。
· Ensurethe weekly Function sheet and group information sheet is completed by the team.
· 确保每周宴会厅情况表和会议团体信息表的完成。
· Responsiblefor producing conversion statistics on a monthly basis and reports these to theDirector of Sales & Marketing
· 负责统计每月转换数据每月,并向市场销售总监汇报。
· Attendthe weekly availability meeting (S&M meeting, Department meeting).
· 参加每周可用性会议(销售会议,部门会议)。
· Settargets on conversion with the DOSM for the team, instigate and up-sellingprogram for the menu item.
· 与市场销售总监一起为员工设置转换、激励和增值销售的目标。
· Followsup on all lost and cancelled business to ensure an accurate reason has beenobtained and recorded. Rate discussion will be held with the Revenue Managerand the DOSM to maximize yield.
· 跟踪在一切损失和取消业务,以保证准确的原因记录在册。与收益经理和市场销售总监讨论房价计划,使收益达到最大。
· Tosupervise the work of all Conference & Banqueting Team. Be responsible todo the regular and system training for all team.
· 监督宴会团队的工作。负责员工的常规和系统的培训工作。
· Accuratefiling of all lost and regretted business as well as obtaining the reason forthe lost business, if for reason of rate this must be communicated to Director of Sales & Marketing whowill review this with the Revenue Manager.
· 记录及分析所有丢失、取消的生意,确保获知原因。如果是价格的问题,则定要协同收益总监一起和市场销售总监沟通。
· Providethe sales team with any new leads, which came directly to the department.
· 向销售团队提供直接来到部门的客源。
· Providesinformation over the telephone to all clients requesting information on GroupConvention and Events. Send offers confirmations accordingly.
· 在所有咨询宴会的客户电话里提供信息,并发送相应的确认。
· Handlesafter sales correspondence (exit interview and thank you letter from thedepartment). Trace the account for any potential business in the future.
· 处理售后服务(离职面谈,感谢信)。跟踪未来有潜在业务往来的客户。
· Follow up on all offers and sales leads with maximization of the banquet and roomsrevenue as an overall target.
· 跟进所有订单和客户,以获得客房收益和宴会收益的最大化,并把它作为一个总体的目标。
· Preparethe Conference & Banqueting budget and marketing plan.
· 会议及宴会准备的预算与营销计划。
· Adhereto departmental operating expenses as laid out in the budget / forecast.
· 坚持预算/预测中规定的部门运作费用。
· Manageskey accounts.
· 管理大客户。
· Overseesthe selling and servicing of group business.
· 监管团组业务的销售和服务。
· Co-ordinatesthe development of all promotional material.
· 协调所有促销材料的制作。
· Providesdirection on and conducts market research.
· 进行市场调研并提供指导。
· Maintainsclose liaison with Regional/ Corporate Sales teams and those of other IHGhotels to ensure the hotel receives proper corporate consideration, directionand support.
· 与地区和公司的销售队伍保持紧密联系,确保酒店得到公司适当的考虑、指导和支持。
· Ensuresthe hotel is represented as an active member of the local community throughassociation membership.
· 确保酒店成为当地社区的活跃成员。
· Coordinatessales and promotes business for other InterContinental Hotels within theregion. Interacts with worldwide regional sales offices with particularattention to local office
· 协调销售并促进区域内其他洲际酒店的业务,与全球区域销售办事处互动,特别关注本地办事处。
· Plansand executes sales trips to major market areas.
· 计划并实施前往主要市场地区进行销售。
· Attendsmajor travel functions to promote sales for the hotel.
· 参加大型旅游活动,促进酒店的销售工作。
· Directsall eventsales activities for SalesManagers to ensure they meet the goals of the Revenue Plan.
· 指导所有宴会销售经理的销售活动确保他们达到收入计划的目标。
· Conductsweekly reviews of sales personnel activity to ensure targets and salesobjectives are being met.
· 每周对销售人员的活动进行审查,以确保达到目标以及销售项目。
· Producesmonthly Sales reports and forecasts.
· 制作每月销售报告及预测。
· 5 years' international hotel experience and at least 2 year's experience at the same position.
· 至少5年国际连锁品牌酒店经验,至少2年同岗位经验。
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