Chief Steward| InterContinental Pokhara Begnas Lake Resort

As Chief Steward  you are responsible for ensuring the highest standards of cleanliness are maintained and that the Sanitation Program is followed at all times in all kitchens, staff canteen and food outlets (including dishwashing and sanitation of china, glassware and silver) but not limited to assist in supervising all stewards ,to ensure that all kitchen equipment is handled and maintained properly at all times, to ensure that a standard service  is provided at all times and to deal with guest complaints and comments in an efficient and timely

 

 

Your day to day

 

• To perform regular inspections and to follow up accordingly to ensure proper cleaning procedures and maintenance of all kitchens, staff canteen and food outlets (including dishwashing and sanitation of China, Glassware and Silver).
• To support all the kitchen Stewarding supervisors, stewards when needed.
• To guide the kitchen stewarding team and to ensure that everyone is updated with relevant information at all times.
• To ensure that daily cleaning procedures and maintenance of all kitchens, staff canteen and food outlets is following the latest Health and Sanitation regulations and that all sanitation log sheets are fully updated and completed at all times as per company policy.
• To ensure that all kitchen equipment is handled and maintained properly at all times.
• To adhere to, and to ensure that the kitchen stewards adhere to all company policies and procedures, manuals and directives.
• To monitor and control the use of cleaning materials and consumables for the kitchen stewards.
• To control water consumption and limit water damage on equipment by ensuring proper and effective use of water during cleaning.

 

 

 

• To ensure that company property is maintained properly and treated with respect at all times.
• Wears uniform with Pride and honor.
• Ad-hoc duties – unexpected moments when we have to pull together to get a task done 

 

What we need from you

• Degree or certificate in culinary arts
• 5 years’ experience in Stewarding Department
• Must speak local language(s) 
• At least one year in a supervisory capacity, or equivalent combination of education and experience.

 

How do I deliver this?

We genuinely care about people, and we show this through living out our promise of True 

Hospitality each and every day. It’s what connects every colleague in all IHG^® hotels

• True Attitude: being caring, wanting to make a positive difference, and building genuine                  connections with guests 
• True Confidence: having the knowledge and skills to perform your role, and giving guests the confidence that they can trust you, to help and support them during their stay
• True Listening: focusing on what your guest is saying, picking up on body language that is often    overlooked, and understanding what the guest wants and needs
• True Responsiveness: is about providing guests with what they need, and doing so in a timely and    caring manner

There’s so much more to the job than we can capture here. It’s simply about creating great experiences, doing the right thing and understanding people.

 

What we offer 

We’ll reward all your hard work with a great salary and benefits – including a uniform, great room discount and superb training. 

Join us and you’ll become part of the family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit www.http://careers.ihg.com to find out more about us.

 IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans