Chief Concierge 礼宾司
Hotel Brand: InterContinental
Location: China, Beijing, Shenzhen
Hotel: Shenzhen Dameisha Resort (SZXDR), No. 9 Yankui Road, Dameisha Yantian District, 518083
Job number: 108025
岗位职责
1. 直接管理礼宾部的工作。
2. 对酒店的宾客提供礼貌专业的服务；协助重要宾客的入住和离店。
3. 管理行李房，确保所有的行李有行李标签并且存放在合适的位置。
4. 负责所有的特殊事情和酒店服务的有关信息的公告。
5. 确保工作区域内的所有设备处于良好工作状态。
6. 参与员工的培训工作。负责员工的日常培训，制定培训计划。
7. 宾客有要求时，为预计离店的宾客安排出租车、机场班车的服务。
岗位要求
1. 有IHG集团工作背景优先。
2. 大专以上学历，同岗位工作经验。
3. 身体健康，品貌端正，形象气质佳。
4. 优秀的组织管理能力。
5. 优秀的交际能和沟通技巧。
6. 善于同宾客交往、沟通，处理周到、果断。
At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?
As the world’s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental®️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.
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