Banquet Houseperson - Regent Santa Monica Beach

About us:

Regent Santa Monica Beach—an IHG Hotels & Resorts (IHG) property—lands in Santa Monica in 2024 as the first destination in the Americas. The resort will set a new standard for modern upper luxury. 

Located steps from the famed Santa Monica Pier, the resort will celebrate the beauty of unexpected harmony through contrasts, delivering inspired stays through a blend of serenity and a touch of decadence. The resort will feature sumptuous rooms and suites, along with a stunning beachfront pool deck, a destination spa, and a wellness center. Additionally, Regent Santa Monica Beach will welcome guests for unforgettable epicurean experiences, including a restaurant concept created in collaboration with an acclaimed celebrity chef as well as a high-end artisanal marketplace.

Job Summary:

The Banquet Houseperson is responsible for ensuring the effective setup, maintenance, and breakdown of event spaces for banquets, conferences, and special events. This role involves physical labor, attention to detail, and collaboration with other staff members to deliver exceptional service to guests. 

A little bit about your day:

Reporting to the Director of Banquets, every day is different, but your essential functions will include the following:

• Promote Regent’s service philosophy and style through our people attributes. 
• Maintain impeccable personal grooming standards to uphold the professional and property style of the resort.
• Set up rooms & function areas in the resort. 
• Maintain standards of hygiene for food handling and presentation 
• Review assignment sheets with Banquet Captain, update completed assignments. 
• Maintain complete knowledge of the daily scheduled group functions, times, locations, amount of people; location of all resort function space and names of rooms; all styles of meeting and banquet room settings. 
• Set up rooms and function areas with designated tables, chairs, staging, dance floor, flipcharts, easels, blackboards, and other equipment as specified by group requirements and in accordance with departmental standards. 
• Set up of table linens, skirting and tabletop items as specified by group and in accordance with departmental standards.  
• Breakdown function areas as scheduled in accordance to departmental procedures. 
• Coordinate deep cleaning of conference rooms. 
• Inspect set rooms for cleanliness and agreement to group requirements; rectify any deficiencies. 
• Maintain complete knowledge of all Departmental/Resort policies and procedures including safety guidelines. 
• Use correct cleaning chemicals for designated items/surfaces, according to Occupational Safety and Health Administration regulations and resort requirements. 
• Perform other duties as assigned, including assisting other departments on an as-needed basis 

What We need from you:

• Warm and caring personality; previous banquet experiences an asset. 
• Ability to work cohesively as part of a team with minimum supervision. 
• Ability to anticipate and focus attention on guest needs, being professional and welcoming. 
• Knowledge of various room set-ups and standard equipment involved.  
• Knowledge of proper chemical handling and cleaning techniques.  
• Must be able to adhere to timelines in completion of set-ups. 
• Must be able to perform in a team-oriented environment.  
• Must be able to read instructions and follow cleaning schedules. 
• Carrying or lifting items weighing more than 75 pounds. 
• Ability to stand, stoop, and bend repetitively.
• Must be ServeSafe and TIPS/RBS certified.  
• Flexible schedule, able to work evenings, weekends, and holidays. 

What you can expect from us: 

The hourly pay rate for this role is $20.04 to $25.05, plus tips. This rate is only applicable for jobs to be performed at Regent Santa Monica Beach. This is the lowest to highest pay scale we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. A colleague’s pay position within the pay range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

Join us and you’ll become part of the global IHG family – and like all families, all our individual colleagues share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care, that you notice the little things that make a difference to guests as well as always looking for ways to improve.

In return we'll give you a competitive financial and benefits package which may include healthcare support, dental, vision, disability and life insurance support, and a matching 401k plan. Hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself.

IHG is an equal opportunity employer: Minorities / Females / Veterans / Disabled.