前台接待
Hotel Brand:
Location: China, Beijing, Beijing
Hotel: Corp Beijing, Room 101, 9th Floor, Building 2, No. A-2 Jiangtai Road, Chaoyang District, 100096
Job number: 108275
1.按照集团标准为客人办理入住、退房和换房程序，并确保所有资料都输入酒店系统。
2.熟知所有特别促销活动，如：季节性套餐计划、常客优惠计划以及洲际酒店集团忠实方案。
3.处理客人的投诉、问询和请求，如果自己无法提供协助，则将问题转给主管或者大堂经理。
4.负责优悦会会员的引入及认知。
5.负责酒店房间的升级销售。
6.在值班时检查夜班报告，准备早班报告，并为第二天的工作做必要的准备。
7.完成管理层交办的其他任务。
At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?
We need people like you to make a difference and create exceptional experiences every single day. Don’t just join a growing team of 370,000 colleagues across 100 countries. Let your passion shine. Innovate and collaborate around the world. Embrace your ambition.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
