餐饮服务主管Food and Beverage Service Team Leader
Hotel Brand: Crowne Plaza
Location: China, Chongqing, Chongqing
Hotel: 重庆市渝北区龙怀街1号重庆保利花园皇冠假日酒店, 重庆市, Chongqing, Chongqing, China
Job number: A561267475
财务回报
协助经理发掘提高营收的各种销售机会，推出各种能为宾客带来杰出就餐体验的促销活动
协助餐厅经理把餐厅运作的流畅有效
员工团队
负责对外宣传酒店产品知识和促销信息，推广酒店季节性产品
协助经理处理员工日常事务，计划并分配工作，为每个员工设定工作和发展目标。为员工提供教导、辅导并给予定期反馈，协助解决各种员工矛盾，提高团队成员的绩效
通过与其它部门进行日常沟通和协作促进团队合作，提高服务质量
在需要全员出动时，能够承担其他临时职责
宾客体验
•协助餐厅经理与行政总厨共同磋商制定菜单
•制定并达成质量目标与宾客满意度目标，礼貌、迅速、高效地对所有宾客提出的问题、投诉或要求予以响应，确保达到较高的客户满意度
•与宾客联络互动，确保达成宾客的期望
企业责任
•保持维护所在工作区域的高度整洁
•确保食品、饮料、库存及设备的安全储存，及时、高效地补充供货，同时降低浪费的情况
1-3年五星酒店同职位的工作经验
需有大堂吧和西餐厅餐饮服务工作经验
此职位描述所陈述的只是该项工作的核心内容和主要层面，这些并未涵盖该岗位的全部职责或资历要求
Join Crowne Plaza one of the largest and best loved premium hotel brands in the world. With more than 420 hotels in diverse locations globally Crowne Plaza is the perfect base to connect on business, pleasure or a blend of both. We've thoughtfully designed our spaces to encourage, support and celebrate great connections. We're also big on meetings and events, a trusted and valued partner for connecting both domestic and global groups alike.
Our branded service style 'Dare to Connect' is crafted for connection. Designed for humans not nameless guests or colleagues. Still professional but touches guests on an emotional level. Where colleagues take their initiative and use their personality because they make a crucial difference in the guest's experience. The role of every colleague at Crowne Plaza is to create memorable emotional connections and the job of every leader is to create an environment where that can happen.
Our branded service style 'Dare to Connect' is crafted for connection. Designed for humans not nameless guests or colleagues. Still professional but touches guests on an emotional level. Where colleagues take their initiative and use their personality because they make a crucial difference in the guest's experience. The role of every colleague at Crowne Plaza is to create memorable emotional connections and the job of every leader is to create an environment where that can happen.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
