预订员
Hotel Brand: InterContinental
Location: China, Sichuan, Chengdu
Hotel: Century City Chengdu (CTUHA), No. 88 CENTURY CITY BOULEVARD, 610041
Job number: 132743
- Sell the InterContinental Hotels Group products and services using up-selling and suggestive selling techniques
- 运用销售技巧和房间销售升级推广洲际酒店集团的产品和服务
- Promote the Hotel’s (and ICHG generally) products and services
- 推销酒店（以及整个洲际酒店集团）的产品和服务
- Maintain a high level of product and service knowledge about all ICHG Hotels in your region
- 充分了解所在地区的洲际酒店集团成员的产品和服务
- Develop and maintain a regular pattern of sales calls
- 发展和保持定期进行销售拜访的模式
- Prepare and execute action plans which increase reservation sales and associated business
- 准备和执行增加预订销售和相关业务的工作计划
- Accept wait list reservations
- 接受等候单上的客人预订
- Process amendments to reservations such as extensions, early departures, etc
- 修改延期和提前离店等特殊情况的预订记录
- Manage “no show” reservations by investigation and recording of same
- 调查和记录未按预订抵店的预订情况
- Record special billing arrangements for groups and conventions
- 对团组或会议的特别账单安排进行记录
- Liaise with Front Office Manager or Finance Manager for all reservations requiring credit approval
- 与前厅部经理或财务经理联系要求信用审批的预订事宜
- Maintain knowledge of special rates/ offers/ promotions
- 掌握关于特价，酬宾，促销活动的信息
- Monitor reservation levels and inform Managers of current and future occupancy rates
- 监测预订情况，并向经理通报目前和将来的入住率
- Prepare reports as requested (eg to travel agents, business houses etc)
- 按照要求准备报告（如给旅行代理人和商业机构的报告等）
- Prepare reservation sales reports
- 准备预订销售报告
- Maintain and execute Finance standards and procedures
- 遵照所有财务标准工作程序。
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