前台接待员/主管
Hotel Brand: Crowne Plaza
Location: China, Hubei, Jingmen
Hotel: 荆门皇冠假日酒店, 荆门市, 428000, Jingmen, Hubei, China
Job number: A561267300
Hiring Salary: 3500 - 4500
1、负责为下榻酒店的宾客办理入住登记手续、客房钥匙的管理和发放作并严格遵守验证制度。
2、熟悉预订资料，了解客情，尤其要记住即将来电的贵宾、常客的姓名，了解酒店的所有活动。
3、熟悉酒店有关客房销售的各项政策。
4、制作有关报表，为其它部门提供准确的接待信息。
1、酒店管理、旅游管理等相关专业优先;
2、具备优秀的语言表达、沟通技巧和服务意识，具有流利的英语口语能力优先;
3、拥有1年以上酒店前台、客户服务或相关接待工作经验的人员优先;
4、能够适应轮班(包括夜班)工作节奏，具备一定的心理抗压能力。
5、特别优秀者可适当放宽以上条件。
Join Crowne Plaza one of the largest and best loved premium hotel brands in the world. With more than 420 hotels in diverse locations globally Crowne Plaza is the perfect base to connect on business, pleasure or a blend of both. We've thoughtfully designed our spaces to encourage, support and celebrate great connections. We're also big on meetings and events, a trusted and valued partner for connecting both domestic and global groups alike.
Our branded service style 'Dare to Connect' is crafted for connection. Designed for humans not nameless guests or colleagues. Still professional but touches guests on an emotional level. Where colleagues take their initiative and use their personality because they make a crucial difference in the guest's experience. The role of every colleague at Crowne Plaza is to create memorable emotional connections and the job of every leader is to create an environment where that can happen.
Our branded service style 'Dare to Connect' is crafted for connection. Designed for humans not nameless guests or colleagues. Still professional but touches guests on an emotional level. Where colleagues take their initiative and use their personality because they make a crucial difference in the guest's experience. The role of every colleague at Crowne Plaza is to create memorable emotional connections and the job of every leader is to create an environment where that can happen.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
Hiring Salary: 3500 - 4500
