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Skills Builder
We’re passionate about inspiring the next generation of hospitality professionals. Our IHG Academy - Skills Builder is a free virtual learning platform, created to help anyone around the world gain valuable skills online to support their search for employment in any sector.
If you have an account already, sign in here. If you don't have an account, please register here.
Hospitality Fundamentals
Covering everything from how to manage customer expectations, provide passionate service, create positive experiences and show pride in your work. With our help, you can become a leader in the hospitality industry.
Communication
Want to communicate effectively and make sure that your message is heard clearly and understood? With these courses, you can gain confidence in communicating with others, whether it’s in the workplace or in social situations.
Adaptability
This group of courses are designed to equip you with the skills needed to identify opportunities, develop innovative solutions and tackle challenges with confidence.
Future Skills
You'll learn how to navigate the business landscape and make smart decisions that will take you to the next level. Acquire the knowledge and skills you need to succeed in today's competitive market.
Self Care
These courses are designed to help you prioritise yourself. Learn techniques that are proven to work, so you can take back control of your life and start living a more balanced lifestyle.
Skills Builder Testimonials
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Frequently Asked Questions
You’ll have the opportunity to learn a range of subjects, skills and knowledge. We’ve got courses covering Hospitality - all the way to Mental Health, Sustainability, Personal Productivity and to help empower people into the work place we’ve got plenty of CV / Resume and Interview skills.
We’ve partnered with some great partners to provide a diverse range of content. Our partners include:
Adecco, Barnados, CMI, Cognisses, Go with Tourism, Junior Achievement Worldwide, JAG (Jobs for American Graduates), Only a Pavement Away, Oz Harvest, Queen Rania Foundation, Edraaq, St. Mungos, Sustainability Hospitality Alliance, The Hospitality School.
No, this is a free site. We want to give as many people as possible an opportunity to learn for free.
Register now and you’ll be up and running in minutes.
Yes, the site is fully mobile device compliant and will adapt the view to your device.
Many of our courses are focused on hospitality and will help you boost your knowledge about the industry. Have a browse through our amazing hotel jobs and corporate jobs vacancies around the globe to get an insight in the opportunities available.
But it’s so much more, we’ve got over 250 pieces of excellent learning content covering a range of subjects. We’ve got courses on CV and Interview Skills, Personal Development, Management and Leadership, Environment and Sustainability, Mental Health, Critical Thinking, Productivity, Future Skills, Food Waste Management, plus many more. We’ve even got psychological assessments to help you align your skills with potential roles and industries.
Of course we’d love you to apply for a job with IHG, but it’s up to you, the most important thing is that you feel empowered to apply for the roles you want!
Go to the forgot password / forgot username page.
Yes, go to your profile icon, My Reports, Export Report. The date range defaults to the past year, so you may want to change this if you’ve been learning with us for longer.
Yes! Please do, we’d be disappointed if you didn’t. Especially when you apply to IHG.
Some of our most popular courses and playlists have digital badges, you’ll eventually be able to export these to other platforms.
You can get a full record of your learning by going your profile icon, My Reports, Export Report. The date range defaults to the past year, so you may want to change this if you’ve been learning with us for longer.
As we develop the site further, we plan on introducing course certificates and partner certificate as well.
Your dashboard gives you access to the courses and playlists that you have enrolled in, and to information such as course due dates and progress
Access your dashboard by opening the dropdown menu next to your username at the top of any page and selecting Dashboard.
Not at the moment, but as we grow the site we hope to bring in certification and academic credits.
Yes, protecting your data is essential to us. We only collect data that helps run, maintain and develop the site.
Not yet, but its on our development roadmap.
