Manager, Product Operations

Hotel Brand:
Location: United States, Georgia, Atlanta

Hotel: Corp Atlanta Ravinia, Three Ravinia Drive, Suite 100, 30346

Job number: 137157

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Role Summary:

This product operations focused role will be responsible for managing all regular portfolio reporting for Product & Technology’s (P&T) suite of critical priorities. Through ongoing coordination with product and tech leads, business stakeholders, data analysts and other functional subject matter experts, this role will lead the effort to understand, monitor, and formulate insights on the overall health and progress of P&T’s portfolio of work. The role will also support the Agile Center of Excellence in the implementation and adoption of unified practices and methodologies across product and tech teams while continuously evaluating processes for efficiency improvements. This role requires the ability to understand the big picture (broad business acumen, define and socialize a clear case for change), yet drill down in the details (collect, review and/or analyzing data). The person in this role will also support in-depth business reviews, communicate and present across all levels of the organization, and enable cross-functional product teams.

Your Day to Day:

Reporting & Analysis: Own and manage comprehensive reporting across the P&T Priority portfolio, ensuring timely collation of delivery progress updates for alignment and strategic analysis.
Business Partnering: Embed within P&T verticals to understand and manage delivery in a business-partner role, fostering collaboration and communication across teams.
Stakeholder Engagement: Lead sessions with senior stakeholders across cross-functional groups to identify interdependencies, prioritize resources, and facilitate discussions that drive efficient delivery on organizational priorities.
Insight Development: Generate action-oriented insights to empower key stakeholders in making impactful decisions, while managing multiple end-to-end delivery-focused projects with minimal oversight.
Continuous Improvement: Identify and implement enhancements to portfolio performance data collection, develop innovative visualization mediums for performance tracking, and support the Agile Center of Excellence in planning and methodology adoption.

What We Need From You:

Critical Thinking & Problem Solving: Utilize high-level critical thinking and problem-solving skills to navigate complex challenges and develop effective solutions that drive project success.
Effective Communication: Demonstrate clear, concise, and adaptable communication skills, tailoring both verbal and written messages to meet the needs of diverse audiences.
Project Leadership: Lead multiple concurrent projects from inception to completion with minimal supervision, employing established product management processes to ensure timely and successful execution.
Strategic Insight Generation: Synthesize complex inputs to generate actionable insights and recommendations that enhance long-term business performance and align with organizational goals.
Technical Proficiency: Leverage working knowledge of Project and Portfolio Management (PPM) tools, such as Jira, and demonstrate proficiency in MS Office products to effectively manage and present project data.

Location: Atlanta, GA (Hybrid – 3 days a week in office)

The salary range for this role is $75,000 to $120,000. This role is also eligible for bonus pay (as applicable). We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401K, and other benefits to employees.

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Who we are

At IHG Hotels & Resorts, we work together to deliver True Hospitality for Good on a global scale. With corporate offices and over 6,000 hotel destinations worldwide, a career at IHG is the perfect way to broaden your horizons. You’ll experience our unique culture and brilliant colleagues who will support and inspire you. With a host of corporate opportunities to choose from, wherever you are on your career journey, and whatever you want to achieve there’s Room for You at IHG.

Over recent years, we’ve transformed our company. We have bold ambitions to drive performance and maintain our relentless focus on growth in order to be the hotel company of choice that guests & owners love.

We are a hospitality business at our core and value connections and being together helps us foster a unique sense of belonging that also supports productivity. That’s why here at IHG, we give our colleagues flexibility and balance – working in a hybrid way, blending office and remote working collectively. We recognise that every role is different, that’s why leaders work with teams to determine how and when they collaborate.

We provide a wide range of benefits designed to help you live your best work life. These include impressive room discounts across our many properties, recharge days and volunteering days throughout the year. Through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. We offer a unique and inclusive culture, where there is always Room for You to belong, grow and make a difference.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

Important information:

The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.
No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.
If you require reasonable accommodation during the application process, please click here.
IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy.

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Manager, Product Operations